Privacy Policy

Effective Date: 8th November, 2024

At WS SCAFFOLDING, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.wsscaffolding.com]) or interact with us online.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: When you fill out forms on our website, such as a contact form or request for a quote, we may collect your name, email address, phone number, and business details.
Technical Data: Information about your device, browser, IP address, and usage patterns when you visit our website, including cookies and tracking technologies.
Transactional Data: If you hire us for scaffolding services, we may collect relevant billing and payment information.

We do not collect sensitive personal data such as your financial information unless provided during a transaction.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage scaffolding services and any related customer support.
To respond to your inquiries and provide quotes, estimates, or other information you request.
To improve the functionality and content of our website.
To communicate with you regarding updates, promotions, or changes to our services (you can opt-out of marketing communications at any time).
To comply with legal obligations and resolve disputes, if necessary.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption and secure servers to protect against unauthorized access or disclosure.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your experience and collect information about how visitors use our site. Cookies are small text files stored on your device to track your browsing activity. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the website may not function properly if cookies are disabled.

5. Third-Party Service Providers

We may engage third-party service providers to assist in operating our website, conducting business, or servicing you. These third parties may have access to your personal information but are obligated not to disclose or use it for any other purpose.

We may also use third-party tools for analytics (e.g., Google Analytics) or advertising. These third-party services may collect your data independently, and we encourage you to review their privacy policies.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With service providers: To assist in providing scaffolding services, customer support, or website functionality.
Legal requirements: If required by law, we may disclose your information to comply with legal obligations, court orders, or governmental requests.

7. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. If you would like to review or update your details, or if you wish to opt-out of marketing communications, please contact us at office@wsscaffolding.com.

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to request the transfer of your data and to withdraw consent at any time.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have inadvertently collected such information, please contact us, and we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

WS SCAFFOLDING

Email: office@wsscaffolding.com
Phone: 07540 942 305